Riley picks up, names the firm, says she is an AI and that the call may be recorded, then asks whether the caller is alright.
The caller says he was rear-ended on the I-17 near Dunlap around 7pm. She stays with him and starts taking the information.
She reads the callback number back, digit by digit, and waits for him to confirm it before moving on.
At the end: the consultation is booked, and she says the attorney will have everything they talked about beforehand.
So you know exactly what this is. This is a real recording of one of our own
test calls, not a client's call. Both voices are ours: Riley, and the robot caller we
use to test her, playing someone who was just rear-ended. The firm
(“Example Law”), the caller (“Mark Tester”) and his 555 phone
number are all made up by us for testing. The whole call runs about six minutes —
the police report, the insurance, the time off work, all of it — and we cut it
down to the four moments above so you can judge it in 40 seconds. Nothing was
re-recorded or re-voiced: that is Riley's own voice, over a real phone line, which is
why it sounds like a phone call. She also does all of this in Spanish.